Head of Data Analytics for Dallas Area Rapid Transit (DART)

  • Dallas Area Rapid Transit (DART)
  • Dallas, Texas
  • Feb 05, 2019
Full Time Administration and Management Dispatch and Telecommunications Information Technology and Communication Services Project Management Transportation or Transit Executive, Management, Mid to Senior Level
  • Phone: 2144662436
  • Apply By: May 06, 2019



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Dallas Area Rapid Transit (DART) is a regional transit agency authorized under Chapter 452 of the Texas Transportation Code and was created by voters and funded with a one-cent local sales tax in August 1983. The service area encompasses 700 square miles, and consists of 13 North Texas cities, with combined populations of 2.5 million residents. DART operates a bus fleet of 649 vehicles and 93 miles of light rail with 64 stations. For FY 2018, DART has 3,816 budgeted staff positions, approximately 1,700 of them hourly workers. The operating budget for FY 18 is $523 million.  DART values diversity, innovation and commitment to public service in its employees.

Job Description

Reporting to the Vice President/Chief Information Officer, the Head of Data Analytics is a newly created position responsible for providing leadership, direction and oversight of the enterprise data analytics and decision support for DART. This person will be a member of the leadership team responsible for managing and working across complex cross-functional projects and teams to support data analytics at DART. The Head of Data Analytics (HDA) will use relationship building and influence to work with key leaders and stakeholders to prioritize analytics requirements, establish dashboards and Key Performance Indicator (KPI) reporting to support and influence business decisions. This role will require someone who is dedicated to analytics, with the ability to create simplicity within a complex operational environment to help move the business forward.

Job Requirements

The position requires a minimum of a Bachelor’s degree from an accredited college or university in Computer Science, Information Technology or a related field. The selected candidate’s background should consist of 10+ years of combined experience in an information analytic environments environment, covering both Big Data reporting and Complex Event Processing responsibilities in technical, analyst, and management roles to include five 5+ years’ experience with managing/leadership experience within complex IT organizations. The HDA must have the ability to work independently to fulfill defined analytical goals; excellent time management, communication, decision-making, presentation, negotiating and organizational skills; excellent problem-solving skills; strong attention to detail; proven business interaction with other business functions and management within a service management or enterprise analytic context; and the ability to be dedicated to meeting the expectations and requirements of internal and external customers. The HDA will get first-hand customer information and utilize it for improvements in products and services; act with customers in mind; and establish and maintain effective relationships with customers, gaining their trust and respect.

This will be an at-will appointment with a starting salary range depending upon the background and qualifications of the successful candidate. DART has an exceptional benefits package, including medical, dental, life insurance, long and short-term disability, retirement programs, paid time off and other highly competitive benefits. The working conditions are outstanding, and the locale in the Greater Dallas area is ideal; DART’s headquarters are located in Downtown Dallas on Pacific Avenue. Relocation assistance will be negotiable with the successful candidate.

Special Instructions

Please mention you found this employment opportunity on the CareersInGovernment.com job board.

Additional Information

This is an expedited recruitment and qualified candidates please submit your resume by e-mail to crohre@springsted.com. This position is open until filled; however, interested candidates are encouraged to apply immediately. Resumes will be screened in relation to the criteria outlined in the recruitment brochure. Those deemed qualified will be referred to the hiring authority for further consideration. Final interviews in Dallas will be offered to those candidates named as Finalists by DART, with reference checks conducted after receiving candidates’ permission. For more information please contact Chuck Rohre at crohre@springsted.com or by phone 214.466.2436.


DART is an Equal Opportunity Employer and values diversity at all levels of its workforce!

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