Compliance and Quality Assurance Analyst

  • Solano County, CA
  • Fairfield, California
  • Jun 12, 2019
Full Time Code Enforcement and Inspections Information Technology and Communication Services Regulatory and Licensing
  • Salary: $40.66 - $49.42/hour; $84,563.61 - $102,787.60/year

Job Description

Introduction

WHY JOIN US AT SOLANO COUNTY?

COMMITMENT TO SERVICE: Our mission is to serve the people and to provide a safe and healthy place to live, learn, work and play.

We serve the public in many different ways, including:
Providing primary medical, dental, alcohol, drug and mental health services to residents, including the uninsured, low-income, and medically underserved
• Providing law enforcement services in the unincorporated area of the county
• Protecting the community from public health threats such as communicable diseases
• Coordinating countywide responses to domestic violence and terrorism or other emergencies
• Managing the criminal justice process after arrest (jail, prosecution, probation)
• Supporting other local governments through efficient property tax collection as mandated by the State, County and local jurisdictions; and,
• Administration and enforcement of Federal, State, and Local laws and policies pertaining to environmental health, building construction, and land use planning

OUR EMPLOYEES : Our diverse workforce is committed to fulfilling this mission and does so by exemplifying our IDEAL Core Values, engaging in our day to day work of serving the public with Integrity, Dignity, Excellence, Accountability, and Leadership.

To learn more about Solano County, please visit: www.solanocounty.com

WHY WE EXIST

The mission of the Solano County Health & Social Services Department is to Promote Healthy, Safe and Stable Lives.

Vision: A Healthy, Safe and Stable Community

Core Values
• Diversity: We respect and value cross -culturalism creating an environment that is inclusive for all.
• Respect: We treat people with care and courtesy.
• Integrity: We do what we say will.
• Fairness: We are consistent and unbiased in decisions.
• Transparency: We communicate the how and why.
• Equity: We ensure everyone has access to the same opportunities.
• Responsiveness: We react quickly and positively.

To learn more about the Department of Health & Social Services , please visit:

https://www.solanocounty.com/depts/hss/default.asp

THE POSITION



The Compliance and Quality Assurance Analyst, under general supervision, reviews, monitors and evaluates program areas within the Department of Health and Social Services with a goal of regulatory compliance and continuous quality improvement.


ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Conducts compliance reviews in accordance with state issued guidelines and internal policies and procedures.
  • Conducts quality assurance reviews to monitor and evaluate the quality and appropriateness of various service programs; develops and recommends new/revised procedures and/or corrective action plans to resolve service and system issues, to improve customer care systems and to optimize the utilization of resources.
  • Provides technical assistance and support to supervisors and staff; participates in staff meetings to discuss, provides information, and elicits support regarding improving regulatory compliance and quality of service; and conducts training and/or other communication programs regarding new or revisions to procedures and operational guidelines resulting from compliance and quality management reviews.
  • Makes contact with employees in other departments within the county and with employees in other counties and in state and Federal agencies regarding compliance review and quality management activities.
THE IDEAL CANDIDATE
  • Work collaboratively with staff in the divisions to solve compliance problems, come up with solutions, and develop ways to help divisions come into compliance.
  • Develop strong interpersonal relationships with all levels of staff within the DHSS to support creative problem solving, strategic thinking, and positive solutions.
This position is an "at-will" senior management position and is exempt from the civil service; incumbents serve at the discretion of the appointing authority.

POSITION REQUIREMENTS

Education: Bachelor's degree or higher from an accredited college or university with a major in Accounting, Business Administration, Finance, Health Administration, Public Administration, Social Work, or a closely related field.

AND

Experience: Two years of full-time paid experience in a public or non-profit social services or public health agency performing work in one or more of the following areas: regulatory compliance, quality assurance, legal analysis, health law and/or administration, health or social services information management, and/or regulatory investigations of health care.

To view the job description, please visit:

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=18477

LICENSING, CERTIFICATION AND REGISTRATION REQUIREMENTS
  • Applicants are required to possess a valid California Driver's License, Class C.
  • Employees are required to obtain a Healthcare Compliance Certificate from the Health Care Compliance Certification Board within one year of appointment.
Notes: Possession of one of the following valid licenses issued by the State of California may be considered during the rating and/or selection process: Physician; Licensed Psychologist; Licensed Clinical Social Worker; Licensed Marriage, Family and Child Counselor; or Registered Nurse. All licenses, certificates and registrations must be kept current while employed in this class.

BENEFITS/ WHAT'S IN IT FOR YOU?



Solano County offers a cafeteria-style medical package with health benefits, offered through CalPERS. The County contribution for family coverage for the 2019 calendar year is $1,498.09 per month. The County offers a cash back provision for those who choose employee-only or who waive medical insurance coverage. The County may offer a supplemental contribution for employees enrolled in Employee plus Two or More coverage.

Dental and vision insurances for the employee and eligible dependents are paid 100% by the County.

Solano County participates in CalPERS retirement and contributes to Social Security.

The County observes 12 fixed, paid holidays per year.

Vacation is accrued at approximately 10 days per year for the first 3 years.

Effective July 1 of each year, 80 hours of administrative leave off is granted.

Sick leave accrues at approximately 12 days per year.

Employees are eligible to receive an additional 2.5% longevity pay, per level, after the completion of continuous service at 10, 20, 25, 30 and 35 years.

To view the benefits for a regular position, please visit:

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=16487

Extra-help employees who work less than 29 hours per week do not typically receive or accrue benefits of regular employees during their period of employment. All extra-help employees accrue .034 hours of Sick Leave for every full hour worked.

To view the benefits for an extra-help position, please visit:

http://www.solanocounty.com/civicax/filebank/blobdload.aspx?blobid=21216

CULTURE OF LEARNING AND DEVELOPMENT

Solano County is committed to "Invest In and For the Future" by providing training resources to encourage employee professional development and growth within our organization. While employed with Solano County, employees have the opportunity to pursue their career goals, interests, and develop the competencies on the Solano County Leadership Development Model by participating in the following programs:

• Tuition Reimbursement Program
• Annual Education Fair
• County Mentoring Program
• Leadership Academy
• Supervisory Trainings
• Skill Development Trainings
• Self-paced learning opportunities

SELECTION PROCESS

7/05/19 - Deadline to submit application and required documents.

7/08/19 - Tentative week for scoring supplemental questions.

7/29/19 - Tentative date for oral board exam for most qualified applicants.

Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract.

All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change.

RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees.

HOW TO APPLY

Please visit the County of Solano website, www.jobsatsolanocounty.com , to apply. Applications must be submitted through the JobAps system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted with the Document Cover Sheet, available on the employment website: https://jobapscloud.com/Solano/sup/doccover.pdf or at the Department of Human Resources' office, and are due by the final filing date.

Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment .

Any further questions can be directed to the Department of Human Resources at (707) 784-6170 or at 675 Texas Street, Suite 1800 Fairfield 94533. The office is open Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA.

DOCUMENT SUBMITTAL REQUIREMENTS

A Bachelor's Degree is required for this position. All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying the date and degree conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date will be disqualified from the recruitment.

PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained.

How to Submit Your Documents

In addition to uploading attachments when applying online, candidates may submit documents in-person or by mail at Solano County Department of Human Resources 675 Texas Street, Suite 1800, Fairfield CA 94533, by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . When submitting documents in-person, by mail or by fax, include the recruitment title (Compliance & QA Analyst) and the recruitment number (19-123010-01). If submitting documents by email include the recruitment title and recruitment number in the subject field.

SUPPLEMENTAL QUESTIONNAIRE

This Supplemental Questionnaire will be used to determine applicants' qualifications for this position and assess an applicant's ability to advance in the recruitment process; therefore, applicants are encouraged to answer all questions thoroughly and completely. Omitted information will not be considered or assumed. Applicants who have no experience in a specific area are recommended to state "no experience in this area" instead of leaving the space blank.

Please note that the experience in your answers must be reflected in your employment history.

1* Please describe your most recent work experience as it relates to compliance and/or quality assurance.

2* Briefly describe your experience working with state or federal guidelines or internal policies and procedures.

3* Describe how your work experience makes you a good candidate for this position.

4* Describe a time when you were able to identify a complex problem, evaluate the options, and implement solutions. How did the solution benefit your employer?

SUPPLEMENTAL INFORMATION
  • Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class.
  • Independent Travel: Employees in this class are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc.
  • Hours of Work: Employees in this class may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours.
AMERICANS WITH DISABILITIES ACT

It is the policy of Solano County that all employment decisions and personnel policies will be applied equally to all County employees and applicants and be based upon the needs of County service, job related merit, and ability to perform the job.

APPLICANTS WITH DISABILITIES: Qualified individuals with a disability, who are able to perform the essential functions of the job, with or without reasonable accommodation, and need an accommodation during any phase of the recruitment/testing/examination process (as detailed in the "Selection Process"), must complete the following Request for Testing Accommodation by Applicants with Disabilities Form: http://www.solanocounty.com/civicax/filebank/blobdload.aspx?BlobID=23215 .

This form must be received in the Human Resources Department by the final filing date of the recruitment. Applicants will be contacted to discuss the specifics of the request.

SOLANO COUNTY

Take a video tour of Solano County:



OUR COMMUNITY

Solano County is the ideal place to live, learn, work and play... The America's Promise Alliance has named Solano County as one of the 100 Best Communities for Young People for six straight years-the only California community with that distinction.

Live - Solano County as well as cities within the County have ranked in the top 15 hottest markets across the country and within the Bay Area due to prime location and affordability.

Learn - Higher education abounds! Within the County, education choices include: Solano Community College, CSU Maritime Academy, Brandman University, and Touro University. Bordering our County is the renowned University of California Davis.

Work - The blend of agriculture, corporate business and pleasant lifestyle enhance the attraction of Solano County. Blessed with a thriving agricultural economy, the county is also home to biotechnology and other growth industries.

Play - Situated midway between San Francisco and Sacramento-the State capitol, Solano County is home to rolling hillsides, waterfronts and fertile farmland. County residents can enjoy day trips to the San Francisco Bay area, Lake Tahoe region and the Napa and Sonoma Valleys.

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

County Population (2018): 439,793

The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice.

SOLANO COUNTY IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER


Closing Date/Time: 7/5/2019 5:00:00 PM

Special Instructions

Please mention you found this employment opportunity on the CareersInGovernment.com job board.