Eligibility Specialist Trainee

  • Lake County Department of Social Services
  • Lower Lake, California
  • Jun 14, 2019
Full Time Clerical and Administrative Support Human and Social Services Internship
  • Salary: $2,382.00 - $2,896.00 Monthly

Job Description

Position Information

The Eligibility Specialist classifications determine the eligibility of applicants and recipients for public assistance programs through interactive interviewing and fact gathering; maintain current knowledge of program regulations and procedures necessary for multi-program caseload administration; initiate and process casework through automated systems; identify needs and make appropriate referrals for health, social, and/or employment services; and perform related work as required.

The Eligibility Specialist Trainee is the classroom and on-the-job trainee level in the Eligibility Specialist series where emphasis is on learning the basic regulatory and statutory requirements of multiple public assistance programs. Incumbents may receive classroom instruction and/or on-the-job training prior to being assigned casework or tasks. Once incumbents are placed in a unit, they will continue to participate in on-the-job training and may be assigned a variety of duties, including some casework/tasks which will assist them in learning to determine initial and continuing eligibility for one or more public assistance programs. Incumbents work under close supervision to complete initial case functions as they continue to learn procedures and complex regulations and acquire the ability to apply the regulations during the training period. Trainees are given the opportunity to perform increasing levels of eligibility determination to prepare them for the entry-level Eligibility Specialist I classification.Incumbents are expected to progress to the entry-level Eligibility Specialist I upon satisfactory completion of one year as a trainee.Use of the Eligibility Specialist Trainee classification is optional, at the discretion of each County.

Incumbents in the Eligibility Specialist Trainee classification typically receive supervision from an Eligibility Supervisor and may receive lead direction from an Eligibility Specialist III.

Minimum Qualifications

Pattern 1: Two (2) years of full-time clerical experience involving public contact, interviewing, math computations, completion of forms or eliciting information from the public;
Pattern 2: One year of full-time experience determining eligibility for loans, financial assistance, unemployment or veterans benefits, or publicly or privately funded health, counseling or social services programs;
Pattern 3: Completion of sixty (60) semester or ninety (90) quarter college units.
Qualifying experience or education may be combined in order to meet the above requirements. When combining education and experience; fifteen (15) semester units or twenty-two and a half (22.5) quarter units equals six months of experience.

While the above requirements outline the minimum qualifications, applicants may be further evaluated for qualifications beyond those listed. Those applicants that are determined to be most highly qualified will be invited to participate in the next step of the selection process.

For more information regarding the job of an Eligibility Specialist, you are invited to watch this job preview at: https://www.cpshr.us/videos/JobPreview/EligibilityWorkerJobPreview.wmv

To view the Eligibility Specialist Nature of Work Performed, Click Here

Supplemental Information

  • The ability to speak, read and write Spanish in addition to English would be an asset in this position, but is not required.
  • A valid driver's license will be required at the time of interview. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
  • Positions require pre-employment screening, including background checks, and fingerprinting
  • Government agencies accessing US government information, which includes federal tax information, must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information. A background check is required for all Social Services positions.Background requirements consist of three components which include fingerprinting, citizenship verification, and local law enforcement checks. State agencies must conduct investigations during time of hire and ensure a reinvestigation is conducted 10 years from the date of the previous background investigation for each employee that has access to federal tax information.

If you would like to request Veteran's preference points as part of the application packet, please attach a copy of your DD-214 form to your application.

If supplemental questions are included as a part of this job bulletin, applicants may be rated based upon their responses to the supplemental questions. If rated, only those that are determined to be highly qualified will be invited to participate in the next step of the selection process.

Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CPS HR Consulting at mss@cpshr.us or 916-471-3507 upon notification that your application has been approved. Documentation from medical, military, school, or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

Nestled inland and to the north of the San Francisco Bay Area, Lake County is rich with geographic history and landmarks. Lake County is home to Clear Lake, which is said to have been formed more than 2 million years ago and is the largest natural freshwater lake in the state of California. As a neighboring county to Napa, Lake County is renowned for growing premium wine grapes, pears, and walnuts, and as certified by the State's Air Resources Board, has the cleanest air in California. Also found in Lake County is Mount Konocti, which was formed from volcanic eruptions between 100,000 and 600,000 years ago. The local economy is based primarily on agriculture, tourism, and the geothermal power industry.
Closing Date/Time: Continuous